Period of validity
Any EVERICH tire with a complete serial number is covered against defects in workmanship and material for 3 years from the date of production. After that time, the warranty is terminated.
This warranty applies to the original purchaser of any new tire manufactured by EVERICH TIRE,bearing Department of Transportation prescribed tire identification numbers. Eligible tires shall be used on the vehicle on which they were originally installed according to the vehicle manufacture’s or EVERICH’S recommendation.
In case of any PCR tire with the defects in the production, if they are worn out less than 5% of original depth, EVERICH will give 100% compensation of benchmark price.
Coverage on a pro-rata remaining tread depth
In case of any PCR tire with the defects in the workmanship and materials, if the tread is worn out more than 5% of original depth, and the remaining tread depth is more than 50% of original depth, EVERICH TIRE will give the adjustment on a pro-rata basis multiplying the “adjust benchmark price”.
Once the remaining thread depth is less than 50% of original depth, the tire is considered worn out completely and no more adjustment.
Measure or remaining tread depth
Vernier caliper is used, when measuring, avoiding the wearing mark, the bottom of caliper spans in the measuring groove, and the Vernier caliper must be vertical to the bottom of groove.
The position of measurement is groove with wear mark. Measure the depth of four equal indexes on the tread circle, and the average value of the four data is regarded as the remaining tread depth and keep one decimal digits.
For all claims for adjustment, a claim form must be filled out. Completed claim form shall be mailed to EVERICH salesman. EVERICH reserves the right to demand physical
①Be sure that the tire returned by the purchaser bears out name, DOT number
②Put the caliper into each groove along the center rib. To measure three times at average distance to get the average. Unit: Millimeter.
③Refer to ORIGINAL TREAD DEPTH for the size and type of the returned tire. Use the ORIGINAL TREAD DEPTH CHART in the catalogue to determine the percentage of credit due based on remaining tread depth.
④Fill out the CLAIM ADJUSTMENT FORM completely
⑤Fill out each claim form with the following information for each tire being adjusted:
- Date of claim
- Brand Name
- Purchaser’s Name, Country and Phone NO.
- Size, Load index, Speed Rate, Pattern
- DOT Number, Code No.
- Remaining Tread Depth, FOB Price and Amount of Credit
- The Nature of the Defect
- PI No.
This form must be accurately completed by the dealer and signed by the owner of the product.
Forms incomplete will not be accepted.
For photo inspection:
Accumulation of 10 tires or less: Enclose clear photos with DOT NO., clear photos with defective parts, clear photos with remaining tread depth in the claim form.
When an adjustment is received, EVERICH will review the claim within thirty days and either issue credit or request the tires to be shipped to EVERICH Company for physical inspection. If we decide a physical inspection is necessary, we will send you a written request to ship the tires to a designated location or go to your country for physical inspection.
Tires must be held by you for thirty days or until credit has been received whichever is later. If tires are requested to be shipped for inspection during this period and are not available, claim will be disallowed and adjustment credit will not be issued.